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POLICIES

CANCELLATION AND LATE FEE POLICY

CANCELLATION POLICY: In order to continue to provide the best possible scheduling options to my guest, please try to give a 24 hours notice should you need to reschedule, modify or cancel your visit with me. Should you need to cancel your appointment with less then 24 hours notice, a $15 per service cancelled fee may apply. This also includes not getting a service you are scheduled for day of your appointment. Please let me know in advance if you would like to modify your appointment. That fee will be added to your day of bill or at your next appointment. If you no call no show two times I will no longer be able to service you. 


LATE POLICY:  In order to receive the full experience place arrive 5-10 minutes before your scheduled service time. If you arrive 15 minutes or after the appointment time we may need to reschedule your appointment, which would be a last-minute cancellation, in order to avoid disrupting the appointments of other clients’.

SERVICE RE-DO AND RETAIL POLICY

I strive to offer my guest the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit and I will be happy to correct the issue at no additional charge.


Should you make a retail purchase that you are unsatisfied with, I will accept retail exchanges for 14 days.

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